Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Tracey Whitwell
5 stars
Emily Wassall
We're happy with the car we recently bought from value cars, Mark was friendly and helpful and went out of his way to help us when we had a small issue with the vehicle
Laur Miau
Best local company, good price they've got very nice cars and good drivers !!! I recommend!!
david ktz
Most cleanest cars ever seen in the whole Essex !!!!!
Juber Sarwar
Good service and would recommend. Was given a very understanding experience when I came in with my autistic son to view/test drive a car. After sales service was exceptional as well. Thank you Mark.
Anonymous
Highly Recommended!!!
The team at Value Cars provided not only value but also a fantastic professional service throughout my purchase. From a sales perspective, they were very welcoming and didn't employ any heavy-handed sales tactics, all of the cars were valeted to an immaculate standard and negotiations on price handled very professionally. I would highly recommend this company to anyone looking for a reliable car from a trustworthy garage!
Matthew G
Diamond in the rough
Bought a nissan Juke 2012 from Martin and the team and they were brilliant. Didnt feel like snakes in suits like plenty of places I've been. Genuine used car dealership, rare gem.
Gary Fff
Great garage ,good quality low mileage stock very helpful non pushy salesman.
Mark Amyes
Genuinely a pleasure dealing with Mark and his team. He sorted out everything I asked of him and offered me a fair price on my part-ex. I would have no issue in recommending this dealer to anyone, I believe them to be genuine and would absolutely deal with them again. A much more pleasant buying experience than any big dealer or private purchase I've experienced before. Thanks!
Tom Wistow
Great place, really friendly I have had 2 cars previously from hear looking to make it 3. Not had an issue with any of them. I would highly recommend them.
Debbie Bradley
Brilliant Service made purchasing my vehicle so easy, no pushy salesman. Answered all my questions and ran me through all the features of my car. My daughter had previously bought a car from them and has had no bother.
Pleasure to do business with these guys and would definatley recommend them, cant speak highly enough.
Shaye Simpson
Last 2 cars bought from here. First one 10 years ago and last one recently.
Happy with both.
Will definitely use Value Cars again
Glenn Atkins
Just bought a Hyundai i40 estate lovely car great company very helpful staff no pushy sales just let you look at your own leisure worth a check if your passing and looking to upclass your car
Rob
Can not speak highly enough about value cars. Mark and his team took all the stress away from buying a car and sorted out all the lose ends to make it a nice quick exchange. Absolutely love my new car and I would definitely recommend value cars
Absolute Coates
From the moment I rang to see if they had the car in, it was a smooth process no pressure selling tactics answered all the questions we asked, Ron was brilliant and very friendly and genuine, said the car wouldn't be done on a certain date and it was, did a test drive, everything was great with the whole sale process. I will definitely recommend to others, big thank you to Ron of value cars
richard mccormick
Excellent service throughout, id recomend this family run garage to anyone.
Antonia Parsons
Great staff
terry jones
Excellent service very polite and will answer all your questions no sales pressure and good test drive
david tobitt
I bought a car from this company in Dec & Heinz the owner was helpful & HONEST. He explained the car (1owner low mileage) had not been used for 2yrs and if there were any problems he'd put it right without question.
He was true to his word & the few problems I had were put right without any cost or questions. I had the car independently checked & it was confirmed that the problems were solely down to standing unused.
I would buy another car from True Value & Heinz without question.
jean hadfield
I'm not one for jumping in too early with a review- so it is about the first anniversary of us buying a 10 yr old Skoda Yeti. From our first phone call, through 2 viewings, endless questions & a test drive, we didn't feel pressured at all. The car has been a marvellous drive all year & just passed MOT with no issues (well, unless you count the fog light bulb replacement 2 weeks before).
Malcolm Sockett
Very happy with the company
christopher daggett
Bought my third car from these guys mark was as always very helpful honest explained everything made sure everything was in order upon collection would reccomend these people and will certainly be using again
Winnie's World
Really friendly team
Mark White
Good selection of vehicles, staff very helpful but not pushy, give you space you take your time.
Tony G
Great service, great business! Really helpful, genuine and friendly. Bought a lovely car and definitely would go back there first and recommend to anyone buying a used car.
Mandy Corner
Bought a great car , had a slight issue , which was solved without quibble , reliable seller
Anthony Jackson
Very helpful
Graham Wattis
Have never been treated better this family run business will furnish customers with all the information needed to make sure of ultimate satisfaction with the car of your choice, once again thankyou for your help.
David Thomson
Bought a fantastic Vauxhall astra great fin to drive the guys were very friendly and informative highly recommend
Graeme S
Professional customer service
Really friendly staff and understood my position said they would hold the car for 2 weeks while I got things sorted. Unfortunately things where not going to sort out quick enough with insurance pay out so I rang this company and they where so friendly and professional gave me my deposit straight back and said don't worry about it come back when you get everything sorted. Brilliant friendly and professional.
Anonymous
Very honest and helpful
I sold my car to Value Cars which was a very pleasant and straightforward experience. I would have no hesitation in buying a car from them. Nice people to do business with.
Dennis Bunney
5 stars
Lynn Greenslade
5 stars
Martyn King
Family run business, all the staff we had dealings with were very accommodating. So far the little car has been great. Thank you.
James Hutchins
Nice cars at good prices
Kirk Mann
Great value for money
DALE B
Punto
They were really quick with everything that comes with buying a car and also they have been really helpful at sorting a few issues out that I have had which I thought was great. 100% GET MY RECOMMENDATION and you could probably have been able to tell from my top scores on every question
Steve H
Exellent Car
My father bought a 7 year old volvo with only 50k miles on the clock with a full volvo main dealer service history for £3000, the car is in immaculate condition and drives perfectly. I would have no hesitation in recommending Value Cars to anybody looking for a good used car.
Dawn S
Used cars
We have bought from value cars before and found them very helpful and the cars we have had have been very good both in value for money and reliability.
Jayne C
Really satisfied customer
Back in July I went to Value Motors and purchased a Ford Zetec. Up to now I have had no issues and the service has been brilliant. They are a really good company to deal with. Very friendly and helpful and I would recommend them for sure.
Anonymous
Quality service
We bought an Hyundai i10 car from Value cars three weeks ago. The service from buying the car to the after sales as been perfect. I dealt with Paul and his team who are honest professional and take pride in your customer experience. The car I bought had new tyres placed on it plus new brake pads on the front after they put it through a new MOT. The car looked and smelt like a new car when we picked it up. If you are buying your first car or your twenty first car go to Value cars you will be amazed at the customer service. When you buy a car from here you are treated as a friend and a future customer. You can certainly buy with confidence from Value cars.
Kimberleigh
Kimberleigh
Bought my little car from here with no problems what so ever , easy to deal with. A small rattle appeared after having my car a week , rang up and no issues at all was told to pop car back and the problem was fixed Would recommend. Straight forward dealings and great little fiat 500
Allison W
Nothing too much trouble
A fantastic service from Mark and his team. Going the extra mile to ensure that the car had no scratches. A family run business demonstrating a quality service where staff are knowledgeable, courteous, polite and made you feel at ease. I would definitely use Value Cars of Skippers Lane again.
Mike M
Brilliant service
The service and professionalism received from Value Cars of Skippers Lane was amazing. Mark and all of his staff couldn't do enough for us. Great service, Great car, Great experience.
Michelle S
Brilliant
Last year I went to Value cars in Teesside and purchased a Hyundai i30 for an excellent price. Up to now I have had no issues with it at all and the whole process of the sale was smooth, quick and easy. The dealers were very friendly and helpful and d definitely recommend them to all of my friends and family.
Lynsey
Fantastic
Looking for a little car not to expensive tryed evens halshaw wasn't happy with them at all so went and seen another cars at vaule cars for a test drive fell in love with a little smart car the guys there where brilliant with me.. Being female I thought they might be abit pushy but no they where lovely couldn't do enough cleaned her all up mark and his team at Value Cars of Skippers Lane are brilliant.
Richard M
great service
Bought my last two cars from Value Cars of Skippers Lane, great after sales service.
Mr C
Excellent
I needed a decent family car, and noticed they had a Skoda Fabia Estate for sale. They were very polite, friendly and knowledgeable, which made me feel confident to purchase the vehicle. I have had the car for 2 years now, and haven't had any problems with it. Would highly recommend Value Cars!
Norman D
Excellent service
My daughter bought a Hyundai i20 a few months ago from Value Cars of Skippers Lane. No hassle to buy from the salesman when we went in to look at it but at the same time was very helpful. She bought it but after a couple of days she noticed that the radio wasn't working correctly. After they checked it out they replaced it with another one. I was even given the use of a courtesy car for a couple of hours whilst it was getting done. They certainly look after their customers and anyone buying a car from them can buy with confidence. No problems at all with the car since. Excellent, friendly service.
Scott W
A service that is second to none
Value cars. The company name doesn't do these guys justice. Quality, value and a service that's second to none. I bought a car from here recently, and quality and value is exactly what I got. Unfortunately only four days after buying the car I had a breakdown due to a fault that, although the car had recently been m.o.t.'d, would not ordinarily have been picked up. The recovery people got me home on the night and first thing the next morning I called Value cars. I really cant fault there after care and service. They had a recovery truck to the house within the hour and took the car back to their workshop. While the car was in the shop they provided me with a courtesy car. My car was fixed and back on the road within 4 hours of being in the shop. They're even reimbursing the cost of the previous evenings recovery upon receipt of the bill. The staff are friendly, courteous and in my experience, committed to great customer service. Everything was explained clearly to me throughout.
Amy
sorted issues
I bought a Hyundai from Value Cars, service was very good. Had a couple of issues with the car but they sorted it for me straight away so cant complain!
John
Excellent Service
Value Cars of Skippers Lane are very helpful and professional we are delighted with our new vehicle
Anonymous
Troublesome Picasso
I bought a 2005 Citroen Picasso from these guys in december for 1495 and was given a 14 day warranty. It almost immediately developed a leak and had parts replaced by them. This didnt resolve the issue and after going back again it was found that it was a head gasket failure ..... which they honoured and repaired at great cost to themselves, on a car that cost me 1495 and must have wiped any profit off from their end. The guys were nothing but helpful and i received a courtesy car for the weeks i was without. I cannot recommend them highly enough.
Scott W
A service that is second to none
Value cars. The company name doesn't do these guys justice. Quality, value and a service that's second to none. I bought a car from here recently, and quality and value is exactly what I got. Unfortunately only four days after buying the car I had a breakdown due to a fault that, although the car had recently been m.o.t.'d, would not ordinarily have been picked up. The recovery people got me home on the night and first thing the next morning I called Value cars. I really cant fault there after care and service. They had a recovery truck to the house within the hour and took the car back to their workshop. While the car was in the shop they provided me with a courtesy car. My car was fixed and back on the road within 4 hours of being in the shop. They're even reimbursing the cost of the previous evenings recovery upon receipt of the bill. The staff are friendly, courteous and in my experience, committed to great customer service. Everything was explained clearly to me throughout.
Simon G
car buyer in middlesbrough
The people at Value Cars were easy to talk to, very down to earth. They know their cars and explained how everything works and the car runs like a dream.
MARK B
great guys
I would like to tell everyone that there was a really nice guy who dealt with me personally at Value Cars of Skippers Lane. This would definitely make me go back there again. My son has also since got a car from there and they were brilliant with him as he had a few issues and they dealt with them straight away, could not ask for much more from a used car dealer.
Linda S
Linda
Really good, pleased with my Renault Modus from Value Cars. The things that i found good were that they time they took to explain things was very impressive and answered all questions. Always asking if i wanted more information or had any more questions. Thank you all for looking after me
Mark S
shaw30
Recently i came across value cars when i bought my Vauxhall Corsa SXI and was really happy with everything i received from them, the service, value for money, sorted all issues. I would recommend them and give them full marks
Jim S
Very impressed and very happy
Went to value cars after visiting other garages, found the cars to be in excellent condition and lots with low mileage. I have purchased a focus which I am over the moon with. Generally much better cars than I looked at elsewhere.
Chris Kendrick
Very professional, friendly prompt service, test drove several models, decided on what we wanted, all settled in a timely manner , no hassle whatsoever, would definitely recommend Value Cars 100%
Divinia
Friendly service
Value Cars of Skippers Lane were really helpful, explained everything, very friendly, down to earth, not pushy.
jenna hill
Recently purchased a car through value cars couldnt be happier with the car or the amazing service. Lovely family
Run business and put there customers needs first.
Derek Jones
Bought a Volvo from here which I'm well pleased with .
Excellent service - no high pressure salesmen.
Good selection of cars , view at your own leisure
Linzi B
Purchased my first car from here, as passed my driving test in September 2018. Great price, great customer service! I still have the car, and had no problems with it. Thank you!
Neil Hopwood
5 stars
Beth Marron
5 stars
Amy Swan
Great customer service!
john mcdowell
Decent cars at decent prices
John Seaman
5 stars
Matthew Holden
5 stars
Douglas Baker
5 stars
Jeanette Hatfield
Great service without being pushed into buying
rhys williams
Brilliant salesman and great value cars
7ord4n
"˜Great Customer service, good cars for good prices.'
Anthony Daniel
No pushing sales person. They go the extra mile to help very friendly and helpful l would highly recommend them
Alan Gee
Thanks to the staff for a great motor very helpfull got a good deal the receptionist and boss first class thanks
Andrew Padgett
Great service, bought a focus and couldn't do enough for me
Electrician Richard Graham
Quality cars very affordable,we bought a Peugeot 6 years ago its been a good car for only £1400.00 Still looks and drives great.
Ellie Hampton
I got recommended to visit this garage from my brother who bought a Hyundai who hasn't had any problems with his car, I went and viewed some cars before hand and received no pressure or hassling from the staff. I got a flat 500 and the service was amazing! Staff were lovely and friendly and sped up the process to make sure I got my first car as soon as possible! Couldn't be more happy with the car and service!!! Would recommend value cars to anyone looking to purchase a car. Thanks again Paul and staff!!!
Benjamin Sloane
Top car sales. Only low mileage genuine vehicles with no hidden pasts and great customer service. I wouldn't recommend anywhere else for someone looking for a second hand vehicle.
Malcolm Burnett
I would definitely recommend value motors .I purchased la Kia Sportage it was really good value for money
Then after a few days the engine light came on I reported it to Mark who was very helpful and told me to take it in. Which I did and they did sort it. It took a few trips and a Kia specialist but it was sorted.
Then a week later the engine sounded as if something was loose and banging about I rang Mark again bring it in. Turns out a fly wheel had gone which meant a new clutch and fly wheel .No problem it was ordered and fitted in a few days.
Now the car runs beautifully and cannot thank them enough for the great service they afforded me
A friendly and professional team of guys .
Richard & Val Graham
Got a great little peugot here...had it for a few years now.
Christopher O’Driscoll
I bought a Volvo last week from value cars. After driving it for a few days an abs light came on the dash(which turned out to be a wheel bearing with a built in abs sensor at fault). I phoned the garage up and Mark and the team immediately put me at ease and insured the car was fixed to the highest standard straight away. Can't fault the high standards of customer service and professionalism that this garage provides. You can definitely buy with confidence.
Nicola Charlesworth
Great place for cars, Mark is always very helpful I've had 2 cars from these now and the service is always fantastic, the turn around in getting your car is always fast.
Would recommend for anyone to buy a car from these guys.
Mike Williams
Professional
GoGo AtomicRobot
5 stars
Jamie Summerhill
5 stars
David Atkinson
Great experience from them would highly recomend mark done everything for me geting settlement fees to doing little bits on car i noticed would buy from again all of there staff are a++++
Scott W
Service is second to none.
Value cars. The company name doesn't do these guys justice. Quality, value and a service that's second to none. I bought a car from here recently, and quality and value is exactly what I got. Unfortunately only four days after buying the car I had a breakdown due to a fault that, although the car had recently been m.o.t.'d, would not ordinarily have been picked up. The recovery people got me home on the night and first thing the next morning I called Value cars. I really cant fault there after care and service. They had a recovery truck to the house within the hour and took the car back to their workshop. While the car was in the shop they provided me with a courtesy car. My car was fixed and back on the road within 4 hours of being in the shop. They're even reimbursing the cost of the previous evenings recovery upon receipt of the bill. The staff are friendly, courteous and in my experience, committed to great customer service. Everything was explained clearly to me throughout.
Aside Rauf
5 stars
ryan daniels
Honestly a great company I have bought a car from there and after driving it for a few weeks I notice a problem with it, so I rang Mark who told me to bring the car down and they will look at it now, now it's all sorted and they have been really great in keeping me up to date and sorting it out.

GREAT CARS + GREAT STAFF= GREAT BUSINESS!!!!!
Leon Gallagher
Top garage
Lawrence Stucke
Recommended Dealer. Recently bought VW Fox from Value Cars. Fantastic customer service and after sales service. Had a fault with car window. Mark had it fixed within 24 hours with no charge and I got a loan car free of charge whilst my car was being fixed. Great Dealer.
Ben B
Excellent experience would highly reccomend.
Excellent experience. Bought the car and had an issue with ignition, (nothing to do with value cars it was an issue with Volvo) the lads got the car sorted for me within a day free of charge. Brilliant customer service from start to finish. Nothing to complain about whatsoever.